Birthday Q & A

 

To help us ensure a great party, we ask you to please read the following thoroughly

and contact us with any questions or concerns before your party.

 

Add 

30 min at the Lounge $99

 60 min at the Lounge $185

 

30 min at the PLAYspace  $149

60 min at the PLAYspace  $285

 

Outside catering fee of $35

 

HudsonPLAY catering & decoration options available at additional cost

 

CONFIRMATION PROCESS

Once your party is booked, you will receive an “Event Guide Form” link in the email.

In the linked web page you will find the food order form and a form to edit your party details.

Feel free to contact us at any time with questions or concerns.

 

ADDING ADULTS TO A PARTY

Our parties are focused on the kids, not the adults. Party room allocation, food, and beverage count, etc. are based on the number of kids in a party. If you wish to include adults in a party please let us know and they will be added to the guest count.

 

START TIME

Please ask your guests to arrive 5 minutes earlier. We pack a lot of action into our parties and generally cannot delay the start of scheduled activities.

 

ONLINE WAIVER

Please ask your guests to complete the online waiver to save time at the start of the party. Sneakers (close toe sports shoe with a pliable rubber sole) are required.

 

FOOD AND DRINK

We offer a variety of fresh, delicious food for our guests to enjoy. Please see our catering menu.

You are welcome to bring outside catering for a fee of $35

 

PAPER GOODS AND DECORATIONS

We provide basic paper goods, including cups, napkins, plates, forks, etc. You are welcome to bring your own supplies, including decorations, but you may be unable to decorate your room until your party’s scheduled start time. Please do not bring sparkles, confetti, silly string, or any other favors or decorations that are difficult to clean up quickly. Please be sure to provide paper goods for adults for all food not ordered through our catering menu, as we only provide paper goods for kids.

PARTY CONCIERGE/HOST

Every party has a Party Concierge, who will keep the party on schedule and keep the kids moving from attraction to attraction. We ask parents to help enforce our rules if any child creates a safety hazard.

 

PARTY DURATION

Our parties are scheduled for 1.5 hours. ( Unless you booked an additional time) Please keep this time frame in mind since we may need to prepare the party room for the next scheduled party.

 

OTHER PLAYERS IN A PLAY AREA DURING PARTIES

Most parties are mixed with other players in the PLAY area. We cannot promise that your party will be alone in the PLAY area or that your guests will play only with kids around their age. If you believe you must have an exclusive PLAYtime please contact us well in advance of your party to discuss PLAYtime buyout options.

 

PARTY DEPOSITS

NO PERSONAL CHECKS will be accepted for final payment. All deposits are not refundable or transferable as we block out the date in our calendar once the deposit is received.  Once we receive your deposit you should immediately receive a confirmation email.

 

If you have any concerns regarding the above guidelines, please call - we are happy to discuss your concerns with you.

 

+1-201-963-4671

Prices may be changed at any time without further notice. We reserve the right to change our product's prices at any time without further notice.